Industrial Managed Services: A Trusted Partner for Digital Transformation



The Industrial Managed Services (IMS) team from GE Digital uses predictive analytics to identify failures in equipment long before they fail. The IMS team combines suite-level analytics with years of domain experience to give customers the best solution for their asset strategies.

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Transcript:
The Industrial Managed Services Division of GE is a division where we
use predictive analytics to identify potential failures in equipment, long before they actually fail.

The industrial companies are trying to make sure they run reliably and safely, without having any unpredicted failures of their equipment.

What’s special about the product that we have here with the Industrial Managed Services is the fact that we take all the data, put it into one suite, and all of it can be looked at at the same time.

We have software that identifies anomalies in the equipment, and then we have a customer liability engineer, who is what we call
the first line of defense, who looks at the data and makes sure that what the model’s telling is true. Behind them is a subject matter expert, who has between 20 and 45 years of experience on the type of equipment we are monitoring, so they can accurately monitor that equipment and relay that message to the customer on what they’re seeing.

We have expertise in all industries, whether it’s oil and gas industry, whether it’s power industry, whether it’s the transportation industry.

We have domain experience on where we have people who have, I call it “rubber meets the road”. That’s hands on experience on the equipment. What we do is we look at the equipment as a whole, and we can identify the best strategy for that equipment.

We are the connectivity for the software and the real world.

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