In today’s cost-conscious world, managed service providers provide a cost-effective solution to production support needs.
Companies utilize managed service providers to transfer the day-to-day related management responsibility of information systems, including applications, databases, information security, backup & recovery, network management, and system monitoring.
Typically, the managed service provider is assigned administrator-level access, which exacerbates the need for strong internal controls. Increasingly, managed service providers are asked to implement and maintain a compliance program that demonstrates their commitment to a strong system of internal controls A SOC report will provide the level of transparency customers need to feel comfortable about outsourcing such a critical task.
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